Support and Maintenance
Support and Maintenance is a “critical” but non-core activity for many business enterprises. Organizations usually have many applications and software products in use and therefore outsourcing the support and maintenance activities provide significant values and cost benefits to these enterprises. Also, product development companies gain competitive advantage by outsourcing support and maintenance and focusing more on release of new products and versions.
Allzone IT Solutions understands your business needs and therefore offers you cost effective support and maintenance services. We have the right combination of strong management team, technical know-how, state-of-the-art infrastructure, matured processes, commitment, dedication and desire of adhering to quality standards. Our support and maintenance services includes
- Legacy application support & maintenance
- Software product support & maintenance
- Remote network security management
- Remote database administration
Our onshore-offshore model allows us to offer 24/7 support and maintenance. We offer support via phone, e-mail, IM chat and if needed, through web meetings (via web-ex or web-spoke).